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Contact Us powered by AI Advanced machine learning and next gen AI combined to identify, classify, and moderate content in violation of your community standards. Features AI-enabled capabilities that can escalate the toughest cases to moderators, significantly increase accuracy in assessing nuanced communication and provide data-driven recommendations. Learn more Why ? The only holistic platform created by community builders for community builders. We believe everyone should be able to engage online without fear of harassment or abuse. Every day we work to make that a reality. 100B+ human interactions classified, filtered, and escalated seamlessly, each month 88% reduction of moderator workload with AI-enhanced decisioning 1 96% reduction in reported toxic incidents via built-in features 1 1 Data results from a case study involving a Enterprise customer. Optimize your workload Use ’s leading content classification and moderation features to achieve more. Unnatural Language Processing Proactive handling of subversions, acronyms, l33T speak, emojis, Unicode characters, slang, misspellings, and much more. Image & Video Moderation Curated topics and custom risk sliders allow you to prescribe an ideal user experience while optional image blurring protects moderators’ wellbeing. Custom Policy Guides Set filters to align with your community guidelines (e.g. no hate speech, violence, level of tolerance for vulgarity) and reinforce your Terms of Use​. Trusted partner of top global communities, relied-upon thought leader by government and industry Contact the Microsoft team To learn how can help safeguard the health of your online community. Contact Us Frequently asked questions about Why is content moderation important for online communities? Content moderation is vital for online communities as it ensures a safe and welcoming environment by removing harmful and inappropriate content like hate speech and harassment, protecting your users from emotional distress, and your company from reputational harm. The prevalence of toxicity within a community damages engagement, growth, and monetization. What is ? is an AI-powered content moderation platform that combines the best of both worlds: artificial intelligence and human expertise. It is trusted by companies and communities of all sizes to classify, filter, and escalate user-generated content in real-time. By using , businesses can enhance online safety, improve user experiences, and focus on growth and innovation. What forms of content does classify? classifies user-generated content such as text, images, videos, and usernames, as well as any reported content, in real-time. Does offer real-time moderation capabilities? Yes, the text classification capabilities offered by meet the extremely low latency thresholds required for pro-active content moderation. Without any disruption in the flow of user conversations, every message can be scanned for harmful content and accepted or rejected based on your community’s unique guidelines, and harmful content can be removed before it is ever seen by any user. Additionally, provides tools for real-time monitoring, allowing moderators to intervene promptly when necessary. Can be customized to fit our specific needs? Yes, offers a range of customization options, allowing you to tailor the moderation rules, filters, and prompts to reflect the unique requirements and standards of your community. Whether you need to target specific types of content, adjust sensitivity levels, or incorporate unique language and cultural nuances into moderation decisions, provides the flexibility and tools necessary to adapt to diverse moderation needs. Additionally, the platform offers support and guidance to help you configure and optimize the moderation settings effectively, ensuring that effectively aligns with your community’s goals and values. How does pricing and licensing work for ? Microsoft offers at several different pricing tiers to accommodate varying needs and budgets for companies and communities of all sizes, with options for different languages, image scanning models, and add-on functionality like optical character recognition, Discord plug-in, and more. For pricing information contact us today. Does provide supporting with onboarding and implementation? The customer experience team will partner with you to assist with onboarding, implementation, and ongoing support needs, in addition to providing crucial reporting and data insights. What is the typical time to implement ? Most customer integrations are completed in 2 days! The full-service integration can take up to 90 days, starting with interviews to understand your moderation needs and ending with your new, customized moderation pipeline protecting your communities. Implementation for involves a collaborative approach to ensure that the solution is effectively integrated, configured, and optimized to meet the client’s moderation objectives and deliver maximum value in combating online toxicity and protecting online communities. The process includes the following; Integration Planning, Technical Integration, Customization, Data Migration, and Training and Onboarding. What languages does support? supports 22 premium languages including English, Arabic, Chinese (Traditional or Simplified), Dutch, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Vietnamese, Tagalog/Filipino, and Hindi. 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